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Fee for Accessibility Features?

Community Beginner ,
Sep 02, 2018 Sep 02, 2018

Is it correct that one would have to pay to get the accessibility features, such as text-to-speech?  That doesn't seem possible.  Thanks for any information.

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LEGEND ,
Sep 03, 2018 Sep 03, 2018

What leads you to say that?

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Community Expert ,
Sep 03, 2018 Sep 03, 2018

Absolutely incorrect.

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Community Beginner ,
Sep 03, 2018 Sep 03, 2018

I'm wondering because I have been trying to access the text-to-speech option.  Every time I do, I am directed to a page on which it says it's $14.99 / mo.  Maybe I went to the wrong location or I am approaching it the wrong way.  Can you give me some guidance?

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Community Expert ,
Sep 03, 2018 Sep 03, 2018

The steps from Adobe Help are here:

Accessibility features, Adobe Reader

If you follow those steps and it still doesn't work, please give all the steps you are using.

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Community Beginner ,
Sep 03, 2018 Sep 03, 2018

Thank you so much for that information. It got my so much closer than I have been in the past.  I went through the setup wizard and it seemed like I did everything I was supposed to.  It's not reading the document outloud.  I tried to figure out how to determine if the document is readable, but I can't figure that out.  Do you have any suggestions?

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Community Beginner ,
Sep 03, 2018 Sep 03, 2018

Thanks everyone for your comments and suggestions.  Each helped point me in the right direction and get me closer to making it work. I was very frustrated and some of your comments were so kind and useable. I also viewed a video to troubleshoot what I was doing wrong.  I have a TON of scholarly articles to read (which can be long and boring) and the fact that I am sometimes a slow and distracted reader seemed very challenging.  Having the ability to have text read will greatly help.  I love that Adobe made this technology available to anyone (universal design) regardless of the reason they need it.  Again thank you to each of you for helping me progress down the right path.

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Community Expert ,
Sep 04, 2018 Sep 04, 2018

Are you able to select the text in your file? If so, copy it and paste into another application (like Notepad). Does it come out legible?

My guess is that your file doesn't contain "real" text, only the image of text. As such, the Text-To-Speech function can't process it.

Adobe does offer a function that converts such images to real text, but that is indeed not free. You would need to purchase Acrobat to gain access to it.

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Community Expert ,
Sep 04, 2018 Sep 04, 2018
LATEST

Hi Patricia,

It's the law in the U.S. for government agencies to make an accessible PDF that goes up on the web. It's a new-ish law, and is only recently being enforced for government agencies. Your documents are academic and may have been made before people paid as much attention as they should. Try a well-made PDF to see if that works. The issue could be with the PDFs If you are doing everything correctly and if it works with some but not all PDFs.

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