File opens as blank pages

Report · Aug 26, 2022

When I scan a document into Acrobat Reader, then send scanned document as an attachment in a Gmail email to a company, the document opens as blank pages. I can send the same file to myself and all appears normal. I resolved the issue by converting the pages into jpg files and sending. This has happened at least 2 or three times in the past year (same company). I print the original document, then physically sign the document, scan and send. I am using the latest version, 22.002.20191, sending as an attachment using Gmail. Any suggestions?