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Fill & Sign

New Here ,
Nov 20, 2018 Nov 20, 2018

Lately, I have been having problems completing a form.  A large blank white square will pop up where I am trying to complete the form and then all of it will disappear.  I will go to Recent and pull up the form again but nothing has been saved.  This is very frustrating!  Is anyone else having this problem?

Thanks!

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correct answers 1 Correct answer

Adobe Employee , Nov 28, 2018 Nov 28, 2018

Hi Monicamobile,

Sorry for the inconvenience.

While we troubleshoot the issue, you may try to continue using Fill & Sign service via a browser: Adobe Document Cloud

Since you have already tried repairing, you can try Adobe Cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs uninstall Reader, restart your machine. And try install Reader again. Check if the issue persists.

Also, if possible try disabling security software momentarily on the machine just to check if that confli

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Adobe Employee ,
Nov 28, 2018 Nov 28, 2018
LATEST

Hi Monicamobile,

Sorry for the inconvenience.

While we troubleshoot the issue, you may try to continue using Fill & Sign service via a browser: Adobe Document Cloud

Since you have already tried repairing, you can try Adobe Cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs uninstall Reader, restart your machine. And try install Reader again. Check if the issue persists.

Also, if possible try disabling security software momentarily on the machine just to check if that conflicts with Fill & Sign service.

Let us know if that works for you.

-Tariq Dar

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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