Flash player in Adobe Acrobat Reader

[dj_yoh]

Hi, I've been recently trying to load a multimedia file within a pdf. However when I open my file in Adobe Acrobat Reader DC, I get this notification saying "To view the Flash technology content in this PDF file, please install the required version of Flash Player"

So I went to install the latest version Adobe Flash Player 26 however I still keep getting the same notification. My friends who are using older versions of flash player are able to load the file while i'm unable to load it. Is there any way to resolve this issue or is there something else which needs to be configured?

P.S. I've tried this on both Windows 8 and Mac and both give me the same result as well.

[siqueiraf87]

That link doesnt take you anywhere... is that still active?

[Test Screen Name]

Which link? There are 25 messages and several different ones with links.

[yvonne1111]

What if the original file that you converting to pdf does not have any multimedia or flash in it yet are still getting that error ("To view the Flash technology content in this PDF file, please install the required version of Flash Player") once in pdf form? It is a .pst file consisting of emails, no flash or multimedia

[andrewm36999099]

We had the exact same problem.

Just uninstall all Flash Player versions and then it comes up with this error when you try to open the pdf, but if you click "Cancel" it works.

No idea why an email archive would need Flash when there is no Flash content...

[helpd62970265]

I have .pdf documents that have Flash content.  These documents now open to the blank screen described above.  Now that Flash is EOL how can I get the contents of the document?

I have Adobe Acrobat DC 2017 installed.  

Windows 10