Font error - MalgunGothicReqular -

[Guest]

Installed Adobe Acrobat Reader DC. When I open PDF file including Korea letter, appearing alram pop-up windows what can not find the MalgunGothicReqular font and so on. Of-couse the Korea letter was indicated only dot ..........(like this)

I already installed the font and reinstall the font several time but same situation.

Please let me have how to resolved this issue.

[AnandSri]

Hello Kimyy,

We're sorry for the trouble you had, please navigate to Adobe Reader's Preferences from Edit>Preferences>Page Display and under Rendering select 'user Local fonts', Click OK, close the PDF and Adobe Reader, launch Adobe Reader and PDF and check.

Also, check for the latest update of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

If the issue persists, the issue could be that the fonts are not embedded in the PDF file. You may have to contact the creator of the PDF file and have to ask them to embed the fonts in the PDF.

Is it possible to share the PDF file with us so that we can test it at our end? To share the file, please use Adobe Send feature, login to https://cloud.acrobat.com/send using your Adobe ID(email) and password, upload the file, share the link to files via private message only,

How Do I Send Private Message

What is the current version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

Is it a Mac or Windows machine and what is the version of OS installed?

Let us know how it goes and share your observation.

Thanks,

Anand Sri.