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Fradulent subscription and monthly charges for November and December 2024.

New Here ,
Jan 11, 2025 Jan 11, 2025

I have been charged for November and December 2024 the amount of 23.99 EUR. I never have subscribed for Adobe Pro, not even using a trial. Please cancel my subscription and reimburse me for the fees charged. This is absolutly unacceptable to be charged for something I have no idea how I am subscribed to and not using.

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Community Expert ,
Jan 13, 2025 Jan 13, 2025

Contact your bank and/or credit-card company and report it as fraud, and ask for a refund.

You should probably block your CC card, if someone else is using it without your consent.

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New Here ,
Jan 13, 2025 Jan 13, 2025

The fraud is from Adobe side. I can see in my account the invoices and as I explained above I never subscribed for anything with Adobe. Please cancel my subscription and refund me 47.98EUR.

 

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Community Expert ,
Jan 14, 2025 Jan 14, 2025
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We are not Adobe. You can contact them directly for help.

 

And it was someone who stole your CC and used it to subscribe to Adobe.

 

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