Free Adobe Reader crashes when trying to print

New Here ,
Jul 26, 2022 Jul 26, 2022

Copy link to clipboard

Copied

Hi! Recently my adobe reader crashes when I press the print button. I've unclick enable enhanced security and it still doesn't work.

 

TOPICS
Crash or freeze , General troubleshooting , PDF forms

Views

45

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 26, 2022 Jul 26, 2022

Copy link to clipboard

Copied

LATEST

Hi Jade,

 

Sorry to hear about the trouble caused.

As shared above, Adobe Reader crashes when printing the file. Do you experience the crash issue while using any other tool as well?

Try these steps:

1- Check with other documents and try printing that file. It could be a document-specific issue.

2- Would you mind sharing the Adobe Acrobat/Reader version you are using? To check the version, go to Help > about Acrobat/Reader and ensure you have the recent version 22.001.20169 installed. Go to Help > Check for updates and reboot the computer once (you must save all the work before restarting)

3- Install the latest printer drivers. Check for pending updates (if any).

 

Let us know if that helps!

 

Thanks,

Akanchha 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines