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Getting An Error Message - From Scan Import!

New Here ,
Aug 05, 2018 Aug 05, 2018

Hi Folks,

Can you help me please?

I am scanning a  document and saving it as a PDF from an Epson Workforce WF-2750 printer.

The document scans ok and saves as a pdf but when I try to open it in Adobe Reader I get the following error message:

Adobe Reader Fail 001.jpg

When I click OK it opens a web page ( Adobe) but I get this error message:

Adobe Reader Fail 002.jpg

I have tried several times to complete this action but the program fails miserably.

My computer is running the following system details:

Adobe Reader Fail 004.jpg

Is there any way to resolve this error message?

The image captured is a simple document scan with ordinary text, no graphics and no 'strange' fonts, as it is a government related document ( claim form).

Hoping you can help me please,

TIA

Sam.

Message was edited by: Sam Skelly -typo's corrected!

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correct answers 1 Correct answer

LEGEND , Aug 05, 2018 Aug 05, 2018

Try this one Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

And complain to Epson about them putting Japanese fonts into a scan of non-Japanese text!

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LEGEND ,
Aug 05, 2018 Aug 05, 2018

Try this one Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

And complain to Epson about them putting Japanese fonts into a scan of non-Japanese text!

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New Here ,
Aug 05, 2018 Aug 05, 2018
LATEST

Thank You!

Worked very well indeed.

Mind you, I know at times my writing can be lazy but it never looks anything like a Japanese character LOL

Thanks once again,

Sam.

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