Getting black lines when printing pdf documents

New Here ,
Nov 15, 2016 Nov 15, 2016

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Hallo Ihr!

Ich verwende das Betriebssystem Win10 und als Drucker den HP-Laserjet P3015. Seit der Installation von Win10 wird der Text in pdf-Dokumenten teilweise als schwarzer fetter Strich rechtsbündig gedruckt.

Ich habe bereits die letzte Version von Acrobat Reader DC installiert - das Problem hat sich damit nicht gelöst.Das Problem tritt nur bei pdf-Dokumenten auf. Der Druck aus einen Brother-Drucker funktioniert. Von HP habe ich bereits unterschiedliche Treiber installiert, der Fehler tritt immer wieder einmal auf. Es könnte auch an einer Schriftart oder Schriftgröße (möglicherweise ARIAL) liegen.

Hat jemand schon diese Problem gehabt und gelöst?

danke für die Hilfe!

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Adobe Employee ,
Nov 16, 2016 Nov 16, 2016

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Hi benjaminj5683596​,

Try the following steps and see if that resolves the issue:

1-Check for updates, launch Reader>navigate to Help menu>select Check for Updates.

2- If that doesn't work, try repairing Reader DC, under Help menu>select Repair Installation.

Could you please confirm the version of Reader DC installed on your machine?

To check the version, launch Reader>navigate to Help menu>select About Adobe Acrobat Reader DC

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New Here ,
Nov 16, 2016 Nov 16, 2016

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Wonder why you give this answer, as Adobe is well aware of this problem since last W10 update came out!???

Acr Reader DC update patch 20042 does NOT repairs this. (16 nov 2106)

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New Here ,
Dec 27, 2016 Dec 27, 2016

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I just updated to the most recent version of Adobe Reader. It's still printing out black lines over the title of my documents. (It was printing black lines over nearly half the page on the old version.) HOW DO I FIX THIS???? These are legal documents and MUST BE PRINTED OUT AS THEY ARE!!!!

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Adobe Employee ,
Jan 10, 2017 Jan 10, 2017

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Hi all,

Adobe Reader official update containing the complete fix for "black streaks while printing" issue is now available. Please update to the latest release by opening the application and going to Help > Check for Updates.

Release notes for today's release are here: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/DC/dccontinuousjanuary2017.html

Please try it out and let us know your feedback.

Thanks!

-ashu

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New Here ,
May 05, 2021 May 05, 2021

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LATEST

Hi,

It is now May 2021. I have just installed version 21.001.20150.

I am STILL getting black lines.....

I have tried Advanced, "Print as image".

No change.

What has happened to this program?

It used to be a good program.

How d I get rid of the black lines please?

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