Getting Error (103:103)

[jose_ronald_marb35802398]

Hi Support Team,

We are using Adobe reader 15.020.20042. When launching in one citrix machine it is working without any error .But when we use the same adobe reader version in another machine , we are getting the error (103:103). As suggested we changed the setting (Disabled Protected mode at startup) but it doesn't help.

We are getting the error again and again.

Thanks,

Jose

[sb116]

Hello,

Apologies for the delayed response.

Please confirm if you are still experiencing the issue and is it a work or home network that you are working under.

Also, you may share the screenshots of the error you are getting by the help of the link below:

FAQ: How do I capture and post a screen shot or video?

Thanks,

Supriya

[jose_ronald_marb35802398]

Hi Supriya,

Yes still I am facing the error. What ever adobe version installed in citrix machine getting error Getting Error (103:103).

Facing the issue at work

[sb116]

Please refer to the link below and see if it works:

Protected Mode troubleshooting | Adobe Reader

Let me know if you still need help.

Thanks,

Supriya