Header Damaged

Report · Feb 06, 2018

Adobe Acrobat could not open 'Sales Tax June 2015_000.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

To create an Adobe PDF document, go to the source application. Then choose Save as Adobe PDF from the PDF dropdown in the Print dialog.

I have tried everything for the corrupted file that says header damaged. I have download Adobe Illustrator to photoshop and it still says corrupted. I know . there is data on the file, but it just won't open up.

Report · Feb 26, 2018

Hello Kenr,

Sorry for the delayed response and inconvenience caused. Please refer and try the suggestions from the following KB docs which discuss the similar issue and scenario Resolve damaged document error when opening PDF files

Resolve the damaged document error when opening PDF files mac os x Link: https://forums.adobe.com/thread/2211436

For testing purpose, install the trial of Acrobat Pro of 7 days and try saving the PDF file from the PDF drop-down Print dialog box, and see if this brings any difference Download Pro or Standard versions of Acrobat DC, 2017, XI, or X Link: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Let us know how it goes and share your findings.

Regards,

Anand Sri.