Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

HELP - have Reader but cannot open PDF files ???

Explorer ,
Apr 12, 2018 Apr 12, 2018

Hi, I am new here, never had a problem with Reader before.

I reinstalled Windows 10 this morning, this kept my folders and files but removed most of my apps.

So I downloaded Acrobat Reader DC from the Adobe site, and made it the default app for opening PDF files.  Here are some resulting PDF file icons:

Acrobat Reader problem2.jpg

But double-clicking on any of these files does nothing.  I get this message:

Adobe Reader problem.jpg

So I decided to uninstall Reader and start again.  I first made Chrome the default app for opening PDF files, here are the resulting PDF file icons:

Acrobat Reader problem3.jpg

Then I tried to uninstall Reader and got this, several times:

Acrobat Reader problem4.jpg

I had no idea what it was on about.

How do I uninstall Reader please, and then re-download it and get it to work ???

Any help would be much appreciated.

Regards,

Mike

842
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Apr 12, 2018 Apr 12, 2018

It seems Reader is running. Use task manager to stop the three copies, or reboot.

Translate
LEGEND ,
Apr 12, 2018 Apr 12, 2018

It seems Reader is running. Use task manager to stop the three copies, or reboot.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 13, 2018 Apr 13, 2018
LATEST

Hi, thanks.

I have not had to do anything.

The 3 copies were not there in Task Manager.

Open With worked, so I re-made Reader my Default app to open PDFs.

All PDF files now have Reader icon.

My shutdown last night = reboot probably did all this?

Happy bunny till the next trauma . . . .

Regards,

Mike

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines