Hello: I work with Fannie Mae (FNMA) to put contracts together. We manually scan docs (using simple 4 in 1 scanning devices) as pdf files and email to FNMA. They electronically ratify the contracts w/their software. Lately, they've said that the contracts I have sent them are blocked. How does this occur and how can I tell if a document sent to me is blocked? I realize that if someone uses software to manipulate a pdf file or if they use docusign on a pdf file and simply email it to FNMA (without printing it all out and scanning) it will be blocked. However, I 'm talking about a manually scanned document (where we take original docs and simply scan them as 1 pdf file and email to FNMA to ratify). Pls help me with this. Thank you.
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