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How do I open online PDFs in IE11 but local PDFs in Acrobat

Guest
Jan 30, 2017 Jan 30, 2017

I have an employee that was recently upgraded from Acrobat 11 Standard to Acrobat 11 Professional. When the upgrade was completed she was no longer able to view embedded PDFs using IE11. I was able to switch the file association to IE11 and that allowed the PDFs on the page to open in the browser (using the Reader add-on). But now when the employee tries to open a PDF from her email or hard drive, it open sit using IE11 as well.

When I configured Acrobat on my system this is the state it sets up. But I can't figure out how to force her system back into that state and uninstalling, cleaning, then re-installing does not restore this functionality.

I have found several things online indicating that I just need to check the Open PDFs in Browser option. But that option does not appear in the Internet section of the Acrobat preferences in Acrobat 11.

Does anyone have any idea ow I restore the default state where embedded PDFs display in the browser while all other PDFs display in the Acrobat client?

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Community Expert ,
Jan 30, 2017 Jan 30, 2017
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Guest
Jan 30, 2017 Jan 30, 2017

Thanks for your reply. I saw that page, but the employee's IE11 Add-on Management shows the Adobe Reader as present and enabled. It is just not behaving as if it is.

There is an additional detail that Adobe Reader only shows up under all add-ons, and not under currently loaded add-ons. But searching on that subject only seems to indicate that the Reader add-on should only appear in the Currently Loaded if it is actively being used to read a PDF. So that isn't terribly helpful.

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Community Expert ,
Jan 30, 2017 Jan 30, 2017

do you see an option to open in the browser in reader's (not acrobat) preferences?

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Guest
Jan 31, 2017 Jan 31, 2017

Attempting to open the AcroRd32.exe file produces the loading window which immediately closes. I do not have the ability to access the Reader settings.

I can reproduce this behavior on my system which is behaving correctly.

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Community Expert ,
Jan 31, 2017 Jan 31, 2017

open a file in reader to see the file etc menu.

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Guest
Jan 31, 2017 Jan 31, 2017

Selecting "Open With" then pointing to AcroRd32.exe produces the same behavior. I can't even tell if it is loading the document it closes so fast.

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Community Expert ,
Jan 31, 2017 Jan 31, 2017

i thought you said pdfs open in ie11?

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Guest
Feb 03, 2017 Feb 03, 2017

The employee can open PDFs in IE 11 if I set it as the default program. But the Preferences that I can get to that way only has the General and Page Layout tabs. There is no Internet preferences tab, much less someplace to check the "Open in Browser" box.

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Community Expert ,
Feb 03, 2017 Feb 03, 2017
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i can't help you further, but maybe the experts in the reader forum can help.

[moved from Installing, Updating, & Subscribing to Acrobat to Acrobat Reader]

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