How to close the app?

New Here ,
Mar 28, 2022 Mar 28, 2022

Copy link to clipboard

Copied

I am unable to close Adobe Reader and this has created problems in shutting down my computer. Also, I can't open pdfs neither uninstall the app and reinstall it. Hope to get genuine help on this matter.

TOPICS
How to

Views

54

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 28, 2022 Mar 28, 2022

Copy link to clipboard

Copied

What happens when you close Acrobat Reader?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 28, 2022 Mar 28, 2022

Copy link to clipboard

Copied

Hi Sunita,

 

Thank you for reaching out.

 

Please try closing the application from the task manager. To open the task manager, press the "Ctrl+Alt+Delete" keys on the keyboard. Select the Acrobat Reader process from the list and press the end task button in the Task Manager.

Then try shutting down the machine.  

 

Let us know if the issue persists.

 

Thanks,

Meenakshi

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 29, 2022 Mar 29, 2022

Copy link to clipboard

Copied

LATEST

What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat Reader)? What's your OS version?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines