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How to delete the popup when I open Adobe Acrobat Reader DC

Community Beginner ,
Nov 01, 2018 Nov 01, 2018

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I get an annoying popup every time I open a PDF file.  Can anyone tell me how to change a setting to stop that?

Thanks.

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correct answers 1 Correct answer

Community Expert , Nov 02, 2018 Nov 02, 2018

That's how it should work... What's your operating system? And have you tried running a Repair Installation from the Help menu?

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Community Expert ,
Nov 02, 2018 Nov 02, 2018

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What kind of "popup"? Post a screenshot of it (using the Insert Image tool, not as an attachment via email).

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Community Beginner ,
Nov 02, 2018 Nov 02, 2018

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When I open a pdf, it has this pop-up:  Check out the new Acrobat Reader DC.  Now it's even easier to read, sign, comment on, and share PDF's.  Take a quick tour to see what's new.

I have taken the tour many times and every time I open another file, it pops up!Screen Shot of Adobe Acrobat Reader DC.png

Thanks for any help anyone can provide.  I’m a novice so some suggestions may go “over my head!”

Elaine

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Community Expert ,
Nov 02, 2018 Nov 02, 2018

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Click the X button at the top-right hand corner and it should not appear again.

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Community Beginner ,
Nov 02, 2018 Nov 02, 2018

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HA...that will last for that instance only.  When you open another PDF...the pop-up comes up again.  I'm looking for a permanent removal of the pop-up. 

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Community Expert ,
Nov 02, 2018 Nov 02, 2018

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That's how it should work... What's your operating system? And have you tried running a Repair Installation from the Help menu?

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Community Beginner ,
Nov 02, 2018 Nov 02, 2018

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I'm beginning to think that the pop-ups will continue and there is no solution.  I'm using Windows 7.

Thanks for trying to help me but I'm not seeing a solution to this issue.  Did not happen until recently when the program upgraded. 

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New Here ,
Oct 09, 2023 Oct 09, 2023

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How do you disable the " Whats new pop up video when openning a pdf file?

 

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New Here ,
Feb 17, 2024 Feb 17, 2024

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I tried everything but nothing worked so I disabled the new adobe reader and went back to the older one.

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