How to fix this bug

[Josh2020]

i have used this program for many years and had no issues. However the last 6 months every time i click on screen in adobe DC reader the screen converts to this. ive reinstalled the program 3 times and have no clue where to go to from here.

[DeanUtian]

If you haven't already, I'd suggest using the cleaner tool to uninstall the application completely.
http://labs.adobe.com/downloads/acrobatcleaner.html
Download from: Adobe Acrobat Reader DC Install for all versions 

[Josh2020]

Thank you for the assistance. i just tried this and it still seems to be doing the same thing.

[DeanUtian]

Can you confirm if this happens with any PDF or just some?

[Josh2020]

i can confirm it happens with every one I open.

[JR Boulay]

Moved to the Acrobat Reader forum