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i have used this program for many years and had no issues. However the last 6 months every time i click on screen in adobe DC reader the screen converts to this. ive reinstalled the program 3 times and have no clue where to go to from here.
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If you haven't already, I'd suggest using the cleaner tool to uninstall the application completely.
http://labs.adobe.com/downloads/acrobatcleaner.html
Download from: Adobe Acrobat Reader DC Install for all versions
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Thank you for the assistance. i just tried this and it still seems to be doing the same thing.
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Can you confirm if this happens with any PDF or just some?
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i can confirm it happens with every one I open.
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Moved to the Acrobat Reader forum