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how to smoothly zoom using touchpad with windows 10

New Here ,
May 14, 2020 May 14, 2020

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Dear community,

 

I am really wondering how to smootly zoom in and out using adobe reader dc on my windows 10 machine. I can zoom in smootly in my webbrowser which is very nice. How can I get this smooth zooming to work in acrobat?

At the moment, when I want to zoom in on a PDF with acrobat, it zooms in discretely. E.g. you go from 100% to 75% to 66.7%. With my touchpad I cannot get to an arbitrary percentage, which I can if I manually type in this percentage in the taskbar on top of the screen, see screenshot (where I typed in 90%).

Acrobat-Zoom.png

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View PDF , Windows

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Adobe Employee ,
May 18, 2020 May 18, 2020

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Hi,

Thanks for reaching out to us. 

Smooth zoom can be enabled by following steps :

-Go to Edit -> Preference

-Select Page Display in the Categories pane.

-In the Page Content And Information section, check the Use Smooth Zooming.

If you are facing different issue please share a video so that we can assist you in same.Also share the Acrobat version you are using.

 

Thanks,

Sweta Karn 

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New Here ,
Jun 07, 2024 Jun 07, 2024

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I did it. But still I cannot smoothly zoom. I'm using windows 11.

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Adobe Employee ,
Jun 28, 2024 Jun 28, 2024

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Hi there 
 
Hope you are doing well and sorry to hear that
 
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
 
What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20857 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here (https://adobe.ly/45HO6Bn) and see if that works.

 

~Amal

Regards
Amal

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New Here ,
Nov 13, 2024 Nov 13, 2024

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Hello, I have the same problem and it's on all files. Smooth zooming is enabled in preferences but it's still rough.I have the latest version installed.

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