We had Adobe Reader working fine for a long time on the RD server and last week one user wanted to edit files, so I activated a license for them and since then, it upgraded Adobe Reader to Adobe DC Standard. All other users that don't require the upgraded version is required to sign in, so they can't use Adobe Reader.
After signing the user out and uninstalling Adobe DC Standard and installing Adobe Reader again, all the users can use Adobe again, but as soon as the user that had the license, open Adobe Reader, it automatically upgrades to Adobe DC Standard. So that causes all the users to have to sign in but they can't even if they had an account, it keeps asking is they want a 7 days trial, they don't require to edit only open pdf's.
I used the AdobeCleaner program and it didn't make any differnce.
I have cleared out some Registry files, but doesn't seem to have helped.
Is there a way to fix this for good.
Adobe DC Reader 21.007.20091
Windows Server 2019 RD
AdChoices