hyperlinks in pdf not showing in android

New Here ,
Sep 27, 2021 Sep 27, 2021

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Hyperlinks in a pdf created by me in Adobe Acrobat on a PC do not show when the pdf file is opened in Acrobat reader on my Samsung Galaxy S7 tablet or on my mobile phone. Are hyperlinks supported on mobile applications using Android. If so. what do I need to do to activate them. Thanks.

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Adobe Community Professional ,
Sep 27, 2021 Sep 27, 2021

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What kind of hyperlinks does you use? 

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New Here ,
Sep 27, 2021 Sep 27, 2021

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Thanks. It is a link that can be added to a pdf from the editing tool in Acrobat. In this case it is 'Go to a page view' and the style is 'underline'.

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Adobe Employee ,
Sep 27, 2021 Sep 27, 2021

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Hi JohnCorvedale,

 

Thank you for reaching out and sorry for the trouble.

 

Would you mind sharing the PDF with us so we can check it on our end?

Share the Acrobat Reader and OS currently in use on your mobile device.

 

Thanks,

Meenakshi

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New Here ,
Sep 28, 2021 Sep 28, 2021

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Hi Meenakshi

 

I can’t send you the PDF I was working on yesterday. However, I’m sending another document which illustrates the issue. On this I have inserted a hyperlink, in line form, immediately after the title ‘Inaugural Lecture’. It links to a subsequent page.

 

This hyperlink shows up on my PC but not in Acrobat on my Samsung Tablet.

 

My tablet is a Samsung Galaxy S7+, which runs Android 11.

 

Thanks

 

JohnCorvedale

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Adobe Community Professional ,
Sep 28, 2021 Sep 28, 2021

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The line is not visible, but the link works.

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New Here ,
Sep 28, 2021 Sep 28, 2021

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Dear Bernd Alheit

Thanks. That's interesting. I've checked that I can use the invisible link, but unfortunately only helps if you know where it is!

 

JohnCorvedale.

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Adobe Community Professional ,
Sep 28, 2021 Sep 28, 2021

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hyperlinks must work on android mobiles and tablets, how you created the hyperlink?

is it visible?

Screen Shot 2021-09-29 at 12.36.54 AM.pngScreen Shot 2021-09-29 at 12.37.01 AM.png

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New Here ,
Sep 29, 2021 Sep 29, 2021

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Dear Manal Shanableh

Thanks for your reply.

I attach a screenshot showing how I entered the link - visible rectangle and underline. But still, I'm afraid, not visible on the tablet.

To make sure, I've added a second link to the previous document which I reattach. The latest link is two lines down from the first (after 'Union'). It shows as a red line on my PC. On the tablet nothing is shown although, as before, the link works if you know where it is.

Any further help would be appreciated.

Thanks

JohnCorvedale

 

 

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Adobe Community Professional ,
Sep 29, 2021 Sep 29, 2021

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