I can not get the hyperlinks to work when I have my Word Document as a PDF on my MacBook Pro. When I email the Word Document and open it on my PC and save as PDF the hyperlinks work. I am using the same Free verision of Adobe Acrobat Reader DC on both devices. Why will it work on my PC but not work on my MacBook Pro?
How did you create the PDF file if you only have Reader? If you used the Save as PDF command in Word then you're using Word's internal function to create the file and should report this issue to Microsoft.