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I am getting the following message on Reader DC

New Here ,
Apr 26, 2017 Apr 26, 2017

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I need help

when I open documents and try to use the fill and sign, the following message comes up,  0xc0000135

Need to know how to repair it since I have the latest version and cannot even uninstall this product

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Adobe Employee ,
Apr 26, 2017 Apr 26, 2017

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Hi lauram73,

Please follow below mention steps to repair Reader installation:

Launch Reader>click Help>select Repair Installation.

What is the dot version of Reader installed on the computer?

To check the version, under Help>select About Adobe Acrobat Reader DC

Which Operating System is installed on the machine-Windows7/8/10?

Keep us posted with the results.

Thanks,

Shivam

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New Here ,
Apr 27, 2017 Apr 27, 2017

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Hi

Please note I did the repair installation and still message comes up

the version 2017.009.20044

operating system windows 7 professional

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Adobe Employee ,
Apr 29, 2017 Apr 29, 2017

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Hi lauram73,

Could you please try installing .Net Framework from the following link and see if that works?

Download Microsoft .NET Framework 4 (Web Installer) from Official Microsoft Download Center

Make sure to reboot the machine after installation.

Thanks,

Shivam

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