I can not login my Adobe Acrobat Reader DC product and I do not know why.

Report · Apr 15, 2017

Today I want to convert my *.pdf file to a *.doc file. When I login my account , it shows a new page like this:

And I don't know why .what should I do with this?

Report · Apr 15, 2017

Reader is FREE, so there is no login required that I know of

What do you have?

Go to https://accounts.adobe.com/ and click Plans & Products on the top bar

-then click VIEW YOUR PRODUCTS on the right to find a list of your programs and serial numbers

If you actually have a paid program that is not working, do what the message says

Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)