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Participant
June 22, 2019
Question

I can not open a document message says to use adobe 8 or higher. on your environment is not well configured .

  • June 22, 2019
  • 2 replies
  • 317 views

I have download adobe reader lates version many times but message says to configure your environment ?

    This topic has been closed for replies.

    2 replies

    AkanchhaS8194121
    Legend
    June 24, 2019

    Adding on to TSN suggestion.

    Downloading Adobe Reader is not enough, you need to open your PDF file through it. It seems you have been viewing your file via web browser.

    Download the files first, and then open it in Reader DC. Let see if you get the same error.

    Thanks,

    Akanchha

    Legend
    June 22, 2019

    Please tell us exactly how you are opening the file and share the exact words of the message. Also the app (e.g. browser) you are using.