I can't use the Adobe ID login the Acrobat Reader

[atlantis_luna]

I can't use the Adobe ID login the Acrobat Reader, It notices me "Access Denied", Can you help me to fix it?

thanks.

[pixxxelschubser · Accepted solution]

Acrobat Reader is for free. There is no login needed for using Acrobat Reader.

If you need further functions and you have a CC subscription try to install Acrobat Professional and try to login again with your Adobe ID.

[atlantis_luna]

That means I must have the subscription first then can login with my account? but why the Acrobat Reader has a login button, and it notices me to login when I use it?

[pixxxelschubser]

Open the Acrobat Reader.

Close the Login window if appears. Close your Acrobat Reader.

Reopen the Acrobat Reader.

The note window should have disappeared.