I cannot change the author, title, and other properties of a PDF file

New Here ,
Oct 17, 2017 Oct 17, 2017

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Hi guys,

I cannot change the properties of a PDF file, like author, title, subject, and keywords as all these fields are grayed out. Some of the PDF files I have are filled with information, and some are not. For both cases I am unable to change them.

I have considered the possibility that these files are protected by their creators, but the files have no passwords, and I have even tried to create my own PDF using Microsoft Office Word Document and then saved it as a PDF, and even then, though I'm the creator of the file it shows the author with a name I have never seen before and I still cannot change that.

I am using Windows 7, and am using Adobe Reader 9.4.

I have attached a screenshot of the grayed out part where I get to it by:

01. Opening a PDF file.

02. On the tabs above, select File.

03. Select Properties.

Properties.PNG

I even considered the security tab, but all of the files are showing with no security in the security method!

Here is how I got to the security tab:

01. Opening the PDF file.

02. On the tabs above, select File.

03. Select Properties.

04. On the tabs above, select security.

Security.PNG

Thank you for help!

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Edit and convert PDFs

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correct answers 1 Correct answer

Community Expert , Oct 17, 2017 Oct 17, 2017

This is not possible with the free Reader. You'll need to get Acrobat to be able to do it.

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Community Expert ,
Oct 17, 2017 Oct 17, 2017

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This is not possible with the free Reader. You'll need to get Acrobat to be able to do it.

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New Here ,
Oct 17, 2017 Oct 17, 2017

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Thank you for your reply.

I have looked up the packages in Acrobat website and it did not show anywhere where you can edit file properties.

The packages were Acrobat Pro DC (14.99$ per month) and Acrobat Standard DC (12.99$ per month.) These were the only available packages in the website at the moment.

Website: https://acrobat.adobe.com/us/en/acrobat/pricing.html

Can you please provide a citation that states only premium user is allowed to take actions in properties?

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Community Expert ,
Oct 17, 2017 Oct 17, 2017

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Either one of these versions can do it.

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New Here ,
Mar 14, 2020 Mar 14, 2020

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I had the same problem. I edited the Title and Author in the word file and saved afterwards as PDF. The PDF file had the same Title and Author. So maybe try to convert the PDF file to a Word file. 

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Community Expert ,
Mar 14, 2020 Mar 14, 2020

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Acrobat Reader can't convert PDF to Word.

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New Here ,
May 12, 2021 May 12, 2021

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Thank you @DaveDW  it's working fine.

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New Here ,
Mar 19, 2021 Mar 19, 2021

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Go the original word file - View - Properties - then change the title and remove/add an author (on the right side) - then save as PDF.

cheers'

Yazeid Hammash

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New Here ,
Sep 02, 2022 Sep 02, 2022

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Even when I go into the word document, and remove the name and title in the properties tab, and recreate the new word document, and then change it back to a PDF - the name and title I removed re-appear.   

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