I couldn't print 3 pages of my attachment

New Here ,
Dec 21, 2021 Dec 21, 2021

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I have a 10 pages pdf file but in showhow I couldn't print page 3, 4 and 6, it said "An error has occured while printing the document". I have tried the "Print as image" function under Advanced setting but still not working. Any advance?

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Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

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Hi there

 

Hope you are doing well and sorry to hear that. As described you are unable to print 3 pages of the attachment.

 

- Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

- Have you created this PDF file or have you got it from a different user?

 

Make sure you have the recent version 21.07.20099 installed. Go to Help > Check for updates and  reboot the computer

 

As mentioned you tried to print the file as image and it still doen't work, please try to open the PDF in a web browser (Chrome) and try to print it from there and check if that works for you.

 

Also please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and see if that works.

 

Regards

Amal

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Participant ,
Jan 10, 2022 Jan 10, 2022

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I've been complining about this for months. They know there is a problem, one of the Adobe replys says so, but they don't have a fix yet.

By chance are you using a canon printer?

https://community.adobe.com/t5/acrobat-reader-discussions/the-document-could-not-be-printed-an-error...

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