I have a SERIOUS PROBLEM with displaying editable forms

Report · Oct 17, 2019

I have a serious problem with PDFs filled in and sent by customers to the accountant.
The display of some compiled PDFs shows different or missing data using different viewers.

Precisely with Adobe Reader DC 2019.012.20040 updated you will NOT see the fields filled in correctly, or incomplete, while you see everything well by opening the PDFs with Edge, Firefox or even Chrome with the official Adobe Reader plugin!

I haven't solved even with a clean installation of Adobe Reader DC.
The OS is a Windows 10 rev 1903 updated.
Can you help me?

I attach the PDF with the problem.

Thanks
Fjodor

Report · Oct 20, 2019

For my understanding it is Acrobat Reader that's showing the correct data.

Have a look into your sample forms data via Acrobat's Javascript console.

xfa.data.saveXML("pretty");

It turns out, that it stored exactly that data you're seeing in Reader.

<xfa:data xmlns:xfa="http://www.xfa.org/schema/xfa-data/1.0/">
	<moduloIntermittenti>
		<Campi>
			<CFdatorelavoro>02689340418</CFdatorelavoro>
			<BCbarcodeModello01>ML-15-01</BCbarcodeModello01>
			<BCbarcodeModello01>ML-15-01</BCbarcodeModello01>
			<EMmail>roxy.3@libero.it</EMmail>
			<ANannullamento>0</ANannullamento>
			<CFlavoratore1>GGGGNN66C21D488M</CFlavoratore1>
			<CCcodcomunicazione1>1104119205936775</CCcodcomunicazione1>
			<DTdatainizio1>05/10/2019</DTdatainizio1>
			<DTdatafine1>05/10/2019</DTdatafine1>
			<CFlavoratore2>BRNRCE75M61D488S</CFlavoratore2>
			<CCcodcomunicazione2>1104119205936631</CCcodcomunicazione2>
			<DTdatainizio2>05/10/2019</DTdatainizio2>
			<DTdatafine2>05/10/2019</DTdatafine2>
			<CFlavoratore3>MNOLKT75H47Z100E</CFlavoratore3>
			<CCcodcomunicazione3>1104119205926627</CCcodcomunicazione3>
			<DTdatainizio3>05/10/2019</DTdatainizio3>
			<DTdatafine3>05/10/2019</DTdatafine3>
			<CFlavoratore4>MNTGPP98C19C129U</CFlavoratore4>
			<CCcodcomunicazione4>1104119205937344</CCcodcomunicazione4>
			<DTdatainizio4>05/10/2019</DTdatainizio4>
			<DTdatafine4>12/10/2019</DTdatafine4>
			<CFlavoratore5>BLVMHL01D10L500T</CFlavoratore5>
			<CCcodcomunicazione5>1104119205783887</CCcodcomunicazione5>
			<DTdatainizio5>06/07/2019</DTdatainizio5>
			<DTdatafine5>06/07/2019</DTdatafine5>
			<CFlavoratore6>VLPVLR84D21D488H</CFlavoratore6>
			<CCcodcomunicazione6>1104119205783058</CCcodcomunicazione6>
			<DTdatainizio6/>
			<DTdatafine6/>
			<CFlavoratore7/>
			<CCcodcomunicazione7/>
			<DTdatainizio7/>
			<DTdatafine7/>
			<CFlavoratore8/>
			<CCcodcomunicazione8/>
			<DTdatainizio8/>
			<DTdatafine8/>
			<CFlavoratore9/>
			<CCcodcomunicazione9/>
			<DTdatainizio9/>
			<DTdatafine9/>
			<CFlavoratore10/>
			<CCcodcomunicazione10/>
			<DTdatainizio10/>
			<DTdatafine10/>
		</Campi>
	</moduloIntermittenti>
</xfa:data>

Why Edge and Co will show different data might be a side effect of a script within the form itself.