I have adobe reader X1(11.0.11) since 5/16/15, i now cannot get into any pdf file and print?

[janeto12578660]

I have adobe reader X1(11.0.11) since 5/16/15, I now cannot get into any pdf file and print  Tried to download  adobe acrobat reader DC said I have latest version but cannot open any pdf file and print?

[janeto12578660]

Still need help.

[Claudio González]

Don't expect instant service in a forum frequented mostly by volunteer fellow users.

If you are in Windows -you haven't said- you can try using this tool to first remove all traces of Reader from your computer:

http://labs.adobe.com/downloads/acrobatcleaner.html

Then, you can download the full offline Reader installer from

http://get.adobe.com/reader/enterprise/

After downloading, restart your computer and run the installer before doing anything else.

[jane-e]

janeto12578660  wrote

Still need help.

Is your problem solved? You asked a second time after just two minutes, but have not replied to the answers you have gotten since...

Can you launch Adobe Acrobat Reader?

DC and XI have completely different interfaces. Please confirm your version.

Can you open a PDF?

Is the problem only with printing or is there more?

Please post a screen shot of the error message.

Which printer?

Can you print from other applications?

And (embarrassed to ask): is your printer plugged in and turned on?

[~graffiti]

janeto12578660  wrote

I have adobe reader X1(11.0.11) since 5/16/15, I now cannot get into any pdf file and print 

Are you opening the pdf's in Reader itself or are you opening them by clicking a link in a web browser?

janeto12578660  wrote

Tried to download  adobe acrobat reader DC said I have latest version but cannot open any pdf file and print?

When/where exactly do you get this message?