I signed up for the Acrobat Pro Free 7 day trial. How to cancel?

New Here ,
Oct 10, 2018 Oct 10, 2018

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I signed up for the 7 day free trial for Acrobat Pro and they required a credit card which I provided. I need to cancel before the time is up (tick tock)

I have gone through a lot of docs about cancelling this but most say let it run out if you don't have a cc.

Do I remove the entire creative cloud? Cancel my account? If so do I have to reinstall adobe?

TY all in advance...

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correct answers 1 Correct answer

Adobe Community Professional , Oct 10, 2018 Oct 10, 2018

Contact the customer support.

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Adobe Community Professional ,
Oct 10, 2018 Oct 10, 2018

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Acrobat Pro is not available for iOS.

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New Here ,
Oct 10, 2018 Oct 10, 2018

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Sorry I meant I downloaded Acrobat DC ?  Here is the link for the free mac trial

Download Adobe Acrobat free trial | Acrobat Pro DC

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Adobe Community Professional ,
Oct 10, 2018 Oct 10, 2018

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Contact the customer support.

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New Here ,
Jun 23, 2022 Jun 23, 2022

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Customer Support gave me the link to this question/answer in the community. If I go back to Customer Support they will simply refer me back here. Do you have a telephone number/ Here's the problem - I signed up for the 7 day trial THEN I purchased Adobe Premium. Now I stand to be billed via Google Store for $69 annual fee PLUS $14.99 for Adobe Pro DC. I want to cancel the 7 day free trial/Adobe Pro DC. How do I do that?

 

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