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IE11 does not show PDF content in a online book reading solution.

Guest
Jan 20, 2017 Jan 20, 2017

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We have created a book reading module that is used by a publiser in The Netherlands. The DigiBook is used to make notes in the study book and show multi media content in the book. The book base in in plain HTML5, CSS and uses javascript/jQuery/angularJS to call the different PDF pages that run in an embed. The software is working well in all modern browsers (Chrome, Safari, Firefox etc) but fails to display the PDF content in Internet Explorer 11. We have searched the fora and tried the enhanced security settings and software acceleration in stead of gpu in IE11 but this did not resolve the issue. The content of the page is all there, but the PDF part remains blank. Anyone ideas? When I drag a PDF file into the IE11 screen the PDF shows fine. I am up to date in software updates.

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Adobe Employee ,
Feb 09, 2017 Feb 09, 2017

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Hi BaseCode,

We apologize for the delay in response.

Have you tried enabling the browser plugins?

You may please go through the help document and see if anything that has not been tried yet, that might help you fixing this problem.

Quick fix | View PDFs on Web, Adobe Acrobat Reader

Regards,

Akanchha

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