Image issues with Acrobat DC

[minshallcd]

I created a form with Acrobat DC and included some import image fields. When the form is opened with Reader DC, it will only display .pdf files - no image files such as .jpeg. Is there a way to set up reader to search all files?

[Bernd Alheit]

What is the exact version of Acrobat Reader DC?

[minshallcd]

Continuous Release Version 20187.009.20050

File Version 10.009.20050.57426

Issue I am having is that users are only given the option of selecting a .pdf file. All other image files are hidden.

[Bernd Alheit]

Version 2018.009.20050 of Acrobat Reader DC allows PDF files and image files.

Make sure that they uses the latest version.

[minshallcd]

I can import PDF images, I need to be able to import other image file formats as well.

[Bernd Alheit]

Acrobat Reader DC can import image files.

[Test Screen Name]

When you quoted a version was it your Acrobat version, or the end user’s Acrobat Reader version?

[minshallcd]

End user.

Thanks

[Test Screen Name]

Then it should work. This is a very new feature, less than a year old I think. Before then the answer would have been a clear "you can't".

Have you done your own tests in Reader?

[minshallcd]

I have tested it. When I click on the image field, it pulls up the browse option but only searches for PDF files. Is there a setting in the full version (that I used to create the form) that I am missing?

[try67]

We told you already. They are not using the latest version of Reader. There's nothing you can do about it on your end. They have to update.