Impossible to print in acrobat dc 2021

[amatef47736730]

je viens d'installer cette version et je ne peux plus imprimer ni sur ma laser ni sur mon imprimante jet d'encre

"attente de disponibilité de l'imprimante" tourne en boucle.

[MeenakshiNegi]

Hi Amate!

Thank you for reaching out and reporting the issue

As you are experiencing an issue with printing after the recent update, please restart the application and reboot the machine once.

If that doesn't help, please try disabling the protected mode under the application Preferences > Security (Enhanced). Then try to print again. 

Let us know how it goes.

Thanks,

Meenakshi

[defaultwqrx5z3fhj32]

I have rebooted my printer and computer and .pdfs only come out as blank pages. The Protected Mode is NOT enabled in my version, so I can't "uncheck" that box. Are there other solutions?

Carrie