Impossible to print in acrobat dc 2021

New Here ,
Feb 11, 2021 Feb 11, 2021

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je viens d'installer cette version et je ne peux plus imprimer ni sur ma laser ni sur mon imprimante jet d'encre

"attente de disponibilité de l'imprimante" tourne en boucle.

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Adobe Employee ,
Feb 11, 2021 Feb 11, 2021

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Hi Amate!

 

Thank you for reaching out and reporting the issue

 

As you are experiencing an issue with printing after the recent update, please restart the application and reboot the machine once.

If that doesn't help, please try disabling the protected mode under the application Preferences > Security (Enhanced). Then try to print again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

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New Here ,
Feb 22, 2021 Feb 22, 2021

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I have rebooted my printer and computer and .pdfs only come out as blank pages. The Protected Mode is NOT enabled in my version, so I can't "uncheck" that box. Are there other solutions?

Carrie

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