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impression

New Here ,
Apr 07, 2024 Apr 07, 2024

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Bonjour, j'aimerais savoir pourquoi dans la fenêtre impression le mode "affiche" est-il inaccessible ?

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General troubleshooting

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Adobe Employee ,
Apr 12, 2024 Apr 12, 2024

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Hi there,

 

Hope you are doing well and thanks for reaching out.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.

 

If it still doesn't work, would you mind collecting the Adobe CC logs https://adobe.ly/4aT8K2U and  Procmon logs (Win Only)  https://adobe.ly/4aSVRpC  and share them via any cloud storage. Just upload the log file to the cloud and generate the link and share that link with us for further investigation.
 
Regards
Amal

 



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New Here ,
Apr 15, 2024 Apr 15, 2024

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Bonjour , merci pour votre réponce  mais la mise a jour n'a rien changer .

Et je ne comprend pas comment et ou partager le fichier journal qui est sur mon bureau .

 

 

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Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

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Hi there

 

Please follow the steps shared in the links to collect the logs, once done, you may upload the logs file to any cloud storage of your choice (Dropbox, Googledrive, etc.) generate the link and share that link with us for further checking.

 

~Amal

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