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Initialisation module pixelisation échoué

New Here ,
Sep 08, 2022 Sep 08, 2022

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Bonjour,

 

Après une réinstallation d'adobe acrobat, une erreur se produit quand on demande une impression. Dès que l'on clique le bouton pour imprimer, nous avons ce message :

 

" L'initilisation du module de pixélisation a échoué"

 

Auriez-vous une piste à nous donner pour solutionner cette problématique qui va devenir trés bloquante si nous ne pouvons plus imprimer nos PDF.

 

Vous remerciant par avance de votre retour.

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Adobe Employee ,
Sep 08, 2022 Sep 08, 2022

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Hi @KOESIO26016382rcc9

 

Hope you are doing well. Sorry for the trouble.

 

Please refer to the below thread, which has an issue related to yours: Solved: There was an error during initialization. 

 

If this does not help, I suggest removing Acrobat Reader and re-installing it from scratch. 

You can run the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer once, and install the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works for you.

 

-Souvik.

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