install reader DC 64bit pop up error

New Here ,
Jan 20, 2022 Jan 20, 2022

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when I click the readerdc64_en_ha_crd_install file, pop this error, how can I fix this problem?

thanks.

 

reader64.PNG

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Edit and convert PDFs

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correct answers 1 Correct answer

Adobe Employee , Jan 21, 2022 Jan 21, 2022

Hi there

 

You may try downloading the 64 bit version using the same link as shown in the screenshot below:

 

Untitled.png

 

 

 

 

 

 

 

 

 

 

 

Regards

Amal

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Community Expert ,
Jan 20, 2022 Jan 20, 2022

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MOVED TO THE ACROBAT READER FORUM

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Adobe Employee ,
Jan 20, 2022 Jan 20, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

Please try to download the Acrobat Reader using the direct link https://get.adobe.com/reader/enterprise/ and see if that works.

 

Regards

Amal

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New Here ,
Jan 20, 2022 Jan 20, 2022

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Thanks.

 

This link I download and installed, but it is 32bit verson, or I can download the 64bit offline verson?

Regards

CH

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Adobe Employee ,
Jan 21, 2022 Jan 21, 2022

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Hi there

 

You may try downloading the 64 bit version using the same link as shown in the screenshot below:

 

Untitled.png

 

 

 

 

 

 

 

 

 

 

 

Regards

Amal

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New Here ,
Jan 23, 2022 Jan 23, 2022

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Thanks, after step 2 I select All Language(MUI), then I can download 64 bit verson.

 

Regards

CH

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