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Installer Missing

New Here ,
Dec 17, 2017 Dec 17, 2017

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Hi, I down loaded the Adobe Reader DC file to my brand new iMac and for some reason this application is missing its installer and I am unable to install. Any one knows what the problem is? I mean why is there an installer missing with downloaded files?

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Adobe Employee ,
Dec 17, 2017 Dec 17, 2017

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Hi Kumars,

As you are not able to find the installer file for the Adobe Acrobat Reader DC, please try to download the installer file once again.

Please use this link Adobe - Adobe Acrobat Reader DC Distribution to download the installer file.

Once downloaded, check if you can install the application or not.

Let us know how it goes.

If you experience issue, please do let us know.

Regards,

Meenakshi

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New Here ,
Dec 18, 2017 Dec 18, 2017

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Sorry Meenakshi that did not work.  Without an installer with the Reader, I cannot install

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LEGEND ,
Dec 18, 2017 Dec 18, 2017

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Please explain exactly what you see and what messages you get, since your experience is not typical.

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New Here ,
Dec 18, 2017 Dec 18, 2017

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I download the file on my iMac running High Sierra (10.13.2) and the application downloads as a .dmg file. Once it is downloaded I click on the .dmg file to open and it opens up as a .pkg file with no installer and no matter what I try, the .pkg file will not open as there is no installer. Just now as I was typing to you, I right clicked it once more and lo and behold the installer was there. So thanks for your help

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New Here ,
Dec 18, 2017 Dec 18, 2017

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However I cannot install the Flash Player now

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LEGEND ,
Dec 18, 2017 Dec 18, 2017

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It‘s weird because the installer is a part of Mac OS so it should always be there! Glad it works now.

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