Is ADOBE SECURITY PASSWORD Bullshit?

[philippet44981691]

Hello,

I've purchased ADOBE Pro for MAC for his Security features based on password.

I've discovered that this security can be removed by standard product like PDFelements.

Do you know:

- How to get the Password based security working.

- If not how to retrieve my money back from ADOBE.

I personally feel that ADOBE is not at the expected quality level, sold non functioning features

and feel extremely dissatisfied!

Kind regards,

Phil.

[Bernd Alheit]

The password security is not a problem of Adobe. It is a restriction of the PDF specification.

[philippet44981691]

As an IT Engineer, I can understand this answer, but in this case this should be formally written and explain in the product documentation, advertising, sales conditions ... I'm still considering this as a fault for a product that is 2 to 3 times more expensive than the others on the market.

I'm still feeling extremely dissatisfied.

[Bernd Alheit]

When you set the password security in Acrobat you will get following popup:

[philippet44981691]

Hello,

Even the ADOBE Popup is not fully fair:

It should display ".. using third-party products are able to bypass all and every restrictions"

Having says that is this "lack-of feature written in the sales condition, and in the product advertising or description"?

Not really or at least not in Fair and Clear way.

Again I feel more than dissatisfied, and will never recommend ADOBE Acrobat PRO;

The basic missing advertised features are not in line with the public price.

Should we have the same doubt on all ADOBE products?

Best regards.

[Bernd Alheit]

You should contact Adobe about this.

[philippet44981691]

Hello,

yes you are perfectly correct; Which web address should I use for this claim?

Best regards,

Phil

[~graffiti]

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