Issue: Licensed Adobe Acrobat closes automatically and asks for registration

New Here ,
Jan 23, 2022 Jan 23, 2022

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Hi,

I have installed an Adobe Acrobat XI Standard (11.0.0.0). It is registered with serial no. It is showing message for product activation on install completion and asking for registration while opening pdf. After some time pdf file closes automatically. I do not have any user credentials to register product.

 

Thanks,

Hitesh.

 

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Crash or freeze

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New Here ,
Jan 23, 2022 Jan 23, 2022

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One thing to note here is that, earlier product was installed with same serial key on one machine. Now that is uninstalled and same key is applied on another machine.

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Adobe Community Professional ,
Jan 24, 2022 Jan 24, 2022

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You can skip that step. The important part is to activate it. If you didn't deactivate the older installations you will have to contact Adobe directly and ask for an activation count reset.

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New Here ,
Feb 07, 2022 Feb 07, 2022

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Hi Adobe,

Thanks for ypour response. 

Plese provide a way to deactivate a license from previous machine and activate on current machine.

 

Thanks,

Hitesh.

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