Issue with Reader 2015.023.20053

[ryanm2168167]

I am having issues with Reader 2015.023.20053 and a custom app that I use and I was hoping to uninstall and re-install 2015.020.20039 but all I can find as far as installers is AcroRdrDCUpd1502020039.msp and that wont working once 2015.023.20053 is uninstalled. Any ideas for reinstalling the full version of 2015.020.20039?

[AkanchhaS]

Hi Ryanm2168167,

Could you please let us know what is trouble that you are experiencing with the latest version of Reader DC (2015.023.20053)?

As it is latest update, so we would recommend to install latest version of application.

Regards,

Akanchha

[ryanm2168167]

It is slow to open and hangs when I close a document. I only started having these troubles with the latest update, I would prefer to use the current version but unfortunately it doesn't seem viable. I noticed some of the other posts related to issues with 2015.023.20053 and have tried some of the fixes but none resolve my issues.

[ryanm2168167]

Can you tell me if it is possible to download 2015.020.20039 that isn't a patch?

[AkanchhaS · Accepted solution]

You need to uninstall the current version completely.

Then can download the base version through ftp://ftp.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/

and then can install the update accordingly through Adobe - Adobe Reader : For Windows

[ryanm2168167]

Thanks!