Today my Adobe Reader DC was updated on my mac and on my pc by version 2019.010.20099.
My 3D PDFs do not work anymore on pc and mac, the textures are not displayed anymore on the 3D models.
Can you please check this behaviour ?
Can we get a link to donwload the previous version while this version will be fixed ?
Are you on a Mac or Windows machine and what is the version?
Are you experiencing this issue with all the 3D PDF files or is it specific to one PDF?
We're here to help, just need more info.
I have two computers a PC and a Mac.
My pc is running Window 7 Pro 64 bits and my Mac OSX 10.12.6
I'm experiencing this issue on all my 3D PDF.
Yesterday, before the update everthing worked fine.
Each image are null
Thank you for sharing the details, would it be possible to share a sample pdf file with us so that we can test it at our end?
Share the PDF file in private message only How Do I Send Private Message | Adobe Community
I've sent you a pm but I cannot add attachments
I've noticed that you have downloaded the PDF the 16 april.
Do you have some feedback ?
I have sent you a pm message to donwload the 3D PDF again
I have installed the latest version of Adobe Reader DC (2019.012.20034).
The problem is still here.
Did you at least test my pdf ?
I solved various problems with 3DPDFs by installing the 32bit version of Reader instead of 64