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1

Just subscribed to Acrobat Pro and find that only three of almost 400 pages becomes searchable.

New Here ,
Apr 12, 2017 Apr 12, 2017

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I purchased this today solely for the purpose of making pdfs searchable and it didn't work. I would like a refund unless this can be resolved.

Thanks,

Christine

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Community Expert ,
Apr 13, 2017 Apr 13, 2017

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Did you run Text Recognition on your file? If so and some of the pages are still not searchable that means the quality of the images is too low for the application to identify the text in it.

If you purchased a subscription you can cancel it here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

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Engaged ,
Apr 13, 2017 Apr 13, 2017

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Hi,

Sorry for the inconvenience caused to you.

Kindly update application to latest version form Help>Check for Updates and let us know the version from Help>About Acrobat Reader DC.

Please share the file with us to help us look at the issue.

Regards,

Poorvi

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