Large schemes in acrobat open very slowly

[Vlasov.IB5C3B]

Large schemes in acrobat reader DC open very slowly . 

How to solve ?

[Amal.]

Hi there

Hope you are doing well and sorry to hear that.

Would you mind sharing a bit more about the issue you are experiencing? What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and Make sure you have the recent version 22.1.20085 installed. Go to Help > Check for updates and reboot the computer once.

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive, please download it to your computer locally and then try to one it with Acrobat/Reader DC application and check.

Regards

Amal

[MAXIM5E8A]

It does not depend on the version. The file is on the local computer. The problem is on every computer.The problem is with files that have large schemas.

[Amal.]

Hi there,

We are sorry to hear that. What happens when you try to open such a PDF file? Do you get any error message? If yes, please share the screenshot of the same for a better understanding.

Also please share the sample PDF file so that we can check it at our end.

Regards

Amal

[MAXIM5E8A]

There is no error.
When it reaches the sheet with the scheme, it hangs.
Hangs up to a couple of hours, then sags.
I can not provide the file, the information is secret.
It's not about the file. Perhaps the scheme was made in AutoCAD, and then redone in PDF.

[Creamer Training]

I've seen large amounts of outlined text from AutoCAD slow Acrobat down to a crawl to the point it seemed like it froze. 

[MAXIM5E8A]

What to do with it?

[Creamer Training]

What to do with it?

By @MAXIM5E8A

I'm not sure if your question was to me, but all I could do was delete the pages that had the text. This document happened to have about 5-6 pages of "legalize" text added in AutoCAD. After deletion, things worked pretty normally. 

I recommended to the client that the AutoCAD user not outline the text when exporting.

[Amal.]

Hi there

This issue is reported to our engineering team and they are working on it to find the fix.

We will share the update as soon as we get any news from them.

Regards

Amal

[JR Boulay]

MOVED TO THE ACROBAT READER FORUM