Large schemes in acrobat open very slowly

New Here ,
Apr 04, 2022 Apr 04, 2022

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Large schemes in acrobat reader DC open very slowly . 

How to solve ?
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Crash or freeze , General troubleshooting , How to

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

Would you mind sharing a bit more about the issue you are experiencing? What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and Make sure you have the recent version 22.1.20085 installed. Go to Help > Check for updates and reboot the computer once.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive, please download it to your computer locally and then try to one it with Acrobat/Reader DC application and check.

 

Regards

Amal

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New Here ,
Apr 05, 2022 Apr 05, 2022

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It does not depend on the version. The file is on the local computer. The problem is on every computer.The problem is with files that have large schemas.

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Adobe Employee ,
Apr 06, 2022 Apr 06, 2022

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Hi there,

 

We are sorry to hear that. What happens when you try to open such a PDF file? Do you get any error message? If yes, please share the screenshot of the same for a better understanding.

 

Also please share the sample PDF file so that we can check it at our end.

 

Regards

Amal

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New Here ,
Apr 06, 2022 Apr 06, 2022

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There is no error.
When it reaches the sheet with the scheme, it hangs.
Hangs up to a couple of hours, then sags.
I can not provide the file, the information is secret.
It's not about the file. Perhaps the scheme was made in AutoCAD, and then redone in PDF.

 

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Adobe Community Professional ,
Apr 06, 2022 Apr 06, 2022

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I've seen large amounts of outlined text from AutoCAD slow Acrobat down to a crawl to the point it seemed like it froze. 

David Creamer
Adobe Certified Instructor, Adobe Certified Professional, and Adobe Certified Expert

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New Here ,
Apr 06, 2022 Apr 06, 2022

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What to do with it?

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Adobe Community Professional ,
Apr 07, 2022 Apr 07, 2022

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LATEST
quote

What to do with it?


By @MAXIM5E8A

 

I'm not sure if your question was to me, but all I could do was delete the pages that had the text. This document happened to have about 5-6 pages of "legalize" text added in AutoCAD. After deletion, things worked pretty normally. 

 

I recommended to the client that the AutoCAD user not outline the text when exporting.

 

David Creamer
Adobe Certified Instructor, Adobe Certified Professional, and Adobe Certified Expert

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Adobe Employee ,
Apr 07, 2022 Apr 07, 2022

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Hi there

 

This issue is reported to our engineering team and they are working on it to find the fix.

 

We will share the update as soon as we get any news from them.

 

Regards

Amal

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Adobe Community Professional ,
Apr 06, 2022 Apr 06, 2022

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MOVED TO THE ACROBAT READER FORUM

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