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Layers greyed out in Adobe Acrobat X - how to fix?

New Here ,
Jun 07, 2017 Jun 07, 2017

I'm unable to print layers on several documents on my PC. This must be a settings issues, as those same documents print on my Mac. Any suggestions?

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Mentor ,
Jun 07, 2017 Jun 07, 2017

How are the setting different on the windows computer versus the mac.  Compare your settings? reset your setting on the widows to default? Show screenshots so we can see.

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New Here ,
Jun 08, 2017 Jun 08, 2017

I can't see any differences in the setting, but I must be missing something.

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Community Expert ,
Jun 07, 2017 Jun 07, 2017

Is this in Reader?

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New Here ,
Jun 08, 2017 Jun 08, 2017
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Actually, it's both in Pro and Reader.

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