Links inside PDF Document does not work when PDF is opened in Mobile Browser

New Here ,
Mar 09, 2021 Mar 09, 2021

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Hi Adobe Team,

 

Need your help.

I have a .pdf document uploaded in our website.

That .pdf document has a link inside the document.

 

When .pdf document is opened/viewed in desktop using browsers like Chrome/Firefox/Safari the link inside the document works.

But when opened in mobile, using mobile app browser like Chrome/Firefox/Safari the link does not work and is not clickable.

 

Hope you can resolve this.

TOPICS
General troubleshooting , PDF and browsers , View PDF

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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Report the issue to the developers of these PDF plugins.

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Hi try67,


Did not use any plugin.
Just used the native viewer of the mobile browsers.

 

The problem is not in my .pdf document?

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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Those "native viewers" are plugins.

And yes, the issue is most likely with them, not the file.

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Oh, should I should report the issue to Chrome, Firefox, Safari and other browsers?

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Adobe Community Professional ,
Mar 10, 2021 Mar 10, 2021

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Yes.

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