Links to other PDF files do not work

New Here ,
Jul 05, 2022 Jul 05, 2022

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I have a PDF file which contains links to other PDF files.  For only one person / one computer, Adobe doesn't know what to do with the link.  It displays the Microsoft "you will need a new app to open this" window, and there are no options.

 

However, there are multiple apps installed that could open PDFs.  When setting the file association within windows, they all show.

 

The links work on that computer if you open the PDF with a browser or similar, just not from within  Adobe.

Links to other file types eg Word documents are working fine from Adobe.
So it's only how Adobe decides to open PDF files that is broken.

 

Anyone got any ideas please?  I've tried the usual repairs / reinstalls.  

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General troubleshooting , Windows

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