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New Here ,
Aug 13, 2021 Aug 13, 2021

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I can't acess my Document Cloud account in windows 10. A message appears saying that: Update required Your browser or operating system is no longer supported. Try installing the latest updates on your system. But I've already installed all the uptades. Can someone help me? 

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Crash or freeze , Download and install , Windows

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Adobe Employee , Aug 13, 2021 Aug 13, 2021

Hi GuiAugust

 

Hope you are doing well and sorry for the trouble. As described you are getting the error 'Update required Your browser or operating system is no longer supported'

 

Please chekout the help page https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html and see if that works for you.

 

Regards

Amal

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Adobe Employee ,
Aug 13, 2021 Aug 13, 2021

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Hi GuiAugust

 

Hope you are doing well and sorry for the trouble. As described you are getting the error 'Update required Your browser or operating system is no longer supported'

 

Please chekout the help page https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html and see if that works for you.

 

Regards

Amal

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New Here ,
Aug 13, 2021 Aug 13, 2021

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I believe it was a bug in the program. I managed to uptade the program itself and it worked.

Thanks! 

Have a good day!

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