Lost data when using comment

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Sep 24, 2021 Sep 24, 2021

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I was using the app and made several comments before it froze and was not responding. I decided to un download the app and re download it when I redowloaded it all my highlights and comments for two PDFs where lost. Is there a way to recover this?

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Comment markup and annotate , Crash or freeze , General troubleshooting

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Nov 30, 2021 Nov 30, 2021

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Hi 

 

Sadly, there isn't much that can be done to recover the notes and highlights from the PDF if it was not auto-saved. Open the PDF from Recent section/tab in Adobe Reader if the file is available in the list and check for the notes.

 

You may also navigate to C:\Users\,username\AppData\Roaming\Adobe\Acrobat\DC and see if the temp file is available.

 

let us know how it goes and share your observation.

 

Thanks,

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