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Lost of sticky notes

New Here ,
Jul 30, 2018 Jul 30, 2018

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Unable to recover sticky notes from a pdf doc after my laptop was rebooted accidentally. I have had a look at the auto save section on my hard drive, but I can't open the file because Adobe can't read it. Can anyone please help

Thank you

Vera

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correct answers 1 Correct answer

Adobe Employee , Jul 30, 2018 Jul 30, 2018

Hello Vera,

We're sorry for the trouble you had, try opening the files saved in the auto-save in Adobe Reader and see if this brings the sticky notes/comments in the PDFs you made.

Right Click on the file and choose Open With>Adobe Reader. If Adobe Reader-created a backup copy, which it will do if the option under Edit>Preferences>Documents>Automatically save documents changes is enabled. If it is, then the temp files should be under the AutoSave folder of Acrobat, which is: C:\Users\<Username>\Ap

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Adobe Employee ,
Jul 30, 2018 Jul 30, 2018

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Hello Vera,

We're sorry for the trouble you had, try opening the files saved in the auto-save in Adobe Reader and see if this brings the sticky notes/comments in the PDFs you made.

Right Click on the file and choose Open With>Adobe Reader. If Adobe Reader-created a backup copy, which it will do if the option under Edit>Preferences>Documents>Automatically save documents changes is enabled. If it is, then the temp files should be under the AutoSave folder of Acrobat, which is: C:\Users\<Username>\AppData\Roaming\Adobe\Acrobat\DC\AutoSave.

If there are no files, then there are no options to recover the sticky notes/comments.

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

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